Q & A

 

What happens if there is bad weather?

The #1 question. Cancellations due to weather are at the discretion of the Captain. The boat is protected and if a rain cloud appears you wont get wet unless you want to. Rain typically only lasts a few minutes if it happens at all. We cancel less then 1% of our charters each year, if we must cancel your trip because of unfavorable or unsafe weather/ocean conditions you'll be given the option of rescheduling or if we are unable to reschedule we will refund your entire charter amount. Please note, the weather forecast nearly every day says 30-50% chance of rain, this does not mean Seattle rain, just pop up thunderstorm or small rain clouds passing by. If you are contemplating booking a charter but see the forecast is not looking absolutely perfect, book anyways, as it will most likely be a great day. Too many times people wait until the day before to see if the forecast improves and then its too late as others have booked or crew made other plans, last minute or same day charters are difficult to put together and arrange crew. In the rare instance you are the 1% charter that we must cancel, we can either reschedule or give a full refund.

Do I need to have 7 people to make a reservation?

There is no minimum amount but the rates are different per passenger count. See the rates page for more info.

Why does a private charter cost more for large parties?

When you charter a Coast Guard Inspected vessel like Kismet, you know the boat is maintained properly and inspected yearly by the federal government. It meets or exceeds passenger safety and federal law regulations. The crews are true masters of their profession with training and experience requirements that give you a piece of mind. We have succeded in bring you the lowest rates possible for our high passenger count charters and still stay in business and feed ourselves. Owning and running a motor yacht is extremely expensive. A Coast Guard Inspected vessel like Kismet would cost over $375,000 to purchase and outfit, add in yearly dock fees, property taxes, fuel, insurance, staff and maintenence and you will understand some of the expenses. It takes the first 100 charters per year just to break even. This is why chartering a yacht is a much better idea then private yacht ownership. Plus having a professional crew takes the stress off you, allowing you to have the best time possible.

What should I bring with me?

A camera is a must-have item! You might also want to bring binoculars, towels, hat, or sunscreen. You are welcome to bring beverages and snacks on the boat including alcoholic beverages or have it catered through Caviar and Bananas.

Can I bring a cooler?

Yes, you can bring coolers on Kismet but not Fate. We do have space on the back deck for small coolers, dock carts are available for easy transport. Remember, we have a large cooler with ice ready to put your catereing or your beverages in. We also have a second large cooler full of bottled water and sodas.

What should I wear?

Summer time is hot so light clothing and swimsuits during the day are a must but some may desire a long sleeved shirt to help keep the sun off. Shoes are not allowed during the warmer months.

During the cooler months dress in layers with comfortable and casual clothes. Definitely bring a warm jacket or sweater because sometimes it can be a bit cool on the water. All passengers should wear soft-soled tennis shoes only. No boots or high-heels please! (For safety reasons, passengers that are not wearing proper foot attire may be asked by the Captain to remove their shoes.)

What is your cancellation policy?

If you need to cancel or reschedule your trip, we require that you notify us a minimum of 7 days prior to your charter date. If a reservation is cancelled within seven days of the charter date a 50% refund will be given. No refunds within 24 hours of the charter.

Should I tip the Captain and crew?

A base gratuity for your Captain or crew is added at the time of booking at 16% of the charter fee. If you enjoyed your experience and thought we went above average for levels of service, feel free to tip more. Gratuities customarily are 16-20% in this industry, the majority of the crews income is based on gratuities

Do I need to make a reservation in advance?

Although we can sometimes take last minute sign-ups, we highly recommend that you call and make a reservation in advance. Most weekends book up several months out. If you plan to go during the major holidays or events we recommend calling at least 6 months in advance.

Do you provide food and refreshments on the boat?

In our effort to continue offering charters at a low price we regret that we are unable to provide food and alocohal beverage service. However, you are welcome to bring aboard your own food and drinks. For safety reasons we ask that you do not bring glass beer bottles, wine and champagne are completely acceptable. Complimentary water and sodas are provided.

Do children or infants count as a passenger?

Yes, they do. The United States Coast Guard considers every person, except for the Captain and crew as a passengers. Children require supervision by parent or guardian at all times and must be capable of remaining calmly seated for several hours. If you are bringing younger children, we recommend a charter length of no longer then 2 hours.

Can I bring more than 6 passengers?

Yes, Kismet has been specifically designed to carry up to 24 passengers. You will find 24 to be pretty tight, we recommend keeping the maximum passenger count to under 20.

Are your yachts safe?

Our yachts are clean, well maintained, and fully insured for charter. Vessel meets or exceeds safety requirements by the United States Coast Guard with on board equipment that includes Type 1 Personal Flotation Devices (life jackets) for every passenger, an approved Sound Producing Device, fire extinguishers, flares, a VHF radio, & an approved ring buoy. They also meet equipment, operation, and pollution prevention regulations established by the Coast Guard. Vessel Captains possess a valid license issued by the U. S. Coast Guard and undergo random drug screenings.

Will I get seasick?

Since we stay in the harbor you won't get seasick. But concerned passengers could bring products that contain ginger, such as ginger cookers or Ginger Ale, because they have been known to help calm an upset stomach. Be sure to start taking the day before for best results. Stay away from the drowsy kinds.
Recommendations provided for informational purposes only. Please consult your physician with any questions regarding a medical condition.